Help Center

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Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Ordering & Shipping

How long will it take for my order to arrive?

Can I track my order?

Do you ship internationally?

Can I change my shipping address after placing an order?

Product Information

Are your products safe and certified?

What if the product I want is out of stock?

Do you provide warranty for your products?

Can I request a custom order or personalization?

Payments & Billing

What payment methods do you accept?

Is it safe to use my credit card on your website?

Why was my payment declined?

Do you store my payment details?

Returns & Refunds

What is your return policy?

How do I initiate a return or exchange?

When will I receive my refund?

Do I have to pay for return shipping?